2023 Haunt Season Ticketing Information
2023 Dates of Operation:
October 6, 7
13 (General admission tickets $13 on Friday the 13th), 14
20, 21, 22
27, 28, 29, 30, 31
November 4 (Blackout Night)
Hours of Operation Vary By Night.
Please click through to our secure online ticketing portal for times and pricing.
Nightmare Chamber Fast Pass, General Admission,
"Frights On Front" Combo Fast Pass Ticket and Nightmare Chamber VIP Pass
"NIGHTMARE CHAMBER ONLY" FAST PASS TIMED ENTRY PRICING & INFO
With a timed Fast Pass for the Nightmare Chamber, you will skip the queue line almost entirely, and be expedited into the haunt. There may be a short wait time for Fast Pass holders at times, at other times entry may be almost immediate…this will depend on how many other Fast Pass holders arrive at about the same time. That being said, there are a very limited number of Fast Passes available for each time slot.
FAST PASS tickets for the Nightmare Chamber Haunted House are time and date specific and reserved in one hour entry windows (7 PM to 8 PM, 8 PM to 9 PM, etc).
Please arrive during the time slot listed on your ticket. Each ticket is only valid on the date and time listed.
- Online Fast Pass Tickets for the Nightmare Chamber Haunted House are priced at $25 pp + service fees.
- Walk-up Fast Pass Tickets for the Nightmare Chamber Haunted House are priced at $25 pp (Subject to availability).
We Strongly Recommend buying tickets online and in advance to guarantee entry.
NIGHTMARE CHAMBER GENERAL ADMISSION PRICING & INFO
Online General Admission Tickets for the Nightmare Chamber Haunted House are priced $18 pp + service fees.
Walk-up General Admission Tickets at the Box Office (subject to availability) are priced from $18.
We Strongly Recommend buying tickets online and in advance to guarantee entry.
Depending on the night and time you come, there could be a long wait (from 30 minutes to 2 hours)
FAST PASS COMBO TICKET PRICING & INFO
The Nightmare Chamber now partners with Nightmare's on the Rogue Haunted House which is housed in the basement of our building on Front & 3rd Streets. We call this partnership "FRIGHTS ON FRONT." This gives you the opportunity to go to two totally different haunted houses at one location. These two haunts are independently operated, but both offer in limited numbers a FAST PASS combo ticket for both haunted houses. Or, if you wish you can still purchase Fast Pass and General Admission tickets to each haunted house separately through their perspective websites or on site at their ticket booth.
Online "Frights on Front" Fast Pass Combo Tickets are priced at $45 (a savings of $5)
We Strongly Recommend buying these tickets online and in advance to guarantee entry.
OTHER IMPORTANT INFORMATION
This is a limited capacity, timed entry event. Please arrive SLIGHTLY BEFORE OR DURING the hour time slot designated on your ticket. If you arrive after your hour time slot, we will do our best to fit you in as soon as possible, but please know that you may have to wait for some time as entry priority must be given to those in attendance within their actual time slot. Please also know that this only applies to tickets bearing the proper date. Tickets can not be scanned once the date on your ticket has passed. Once the date on your ticket has passed, the ticket has expired and is no longer valid.
No Refunds or Returns, this includes unused and/or expired tickets. No refunds of service fees.
Print your tickets at home and arrive at Netherworld during the half hour time slot you have chosen. Your print at home ticket will be scanned at/near the front door of each haunt and you will be admitted to enter. Tickets may also be scanned via your mobile device. The entire ticket (digital or otherwise) must be presented at each point of entry, photographs of tickets and/or barcodes may not be honored.
**If you purchase a ticket from anyone other than the Nightmare Chamber Website or on site ticket window, you are at serious risk of being ripped off. Nightmare Chamber loss prevention voids many fraudulent tickets every year before they are even redeemed, and the people who purchase these tickets not only lost their money but they are unable to enter the haunt and often must spend time talking to local authorities.
Given the changes brought on by the events of 2020, including the limiting of capacity and the transition to time and date specific tickets, group sales have become a challenge. If you have a group of over 20 that would like to attend, please e-mail firstname.lastname@example.org with as many details as possible, and although we can not guarantee that we will be able to accommodate your group request, we will do our best to try to find a solution.
ARE THERE ANY AGE RESTRICTIONS TO ENTER?
The Nightmare Chamber is recommended for adults and teens, but younger kids may come if an accompanying guardian chooses to bring them. We do not recommend the Nightmare Chamber for those under 10. Carrying children through is NOT permitted due to safety and insurance reasons. There are no special prices for children and there are no refunds if anyone decides not to finish the haunt. It is up to a guardian’s discretion to determine if a child old enough to enter (be it 7 or 17) is ready for a haunted house. Many small kids do great…but on the flip side, some adults have a hard time. Every person is different, so please use good judgement in deciding whether or not you believe a child is up to the challenge or not. There are many emergency exits throughout each attraction in case anyone gets too scared to continue.
RETURN AND REFUND POLICY
There is no "Return or Refund Policy." All Ticket Sales are Final. No Refunds or Returns (this includes unused and/or expired tickets).
PRIVACY AND SECURITY POLICY
The Nightmare Chamber does not sell or distribute the data we collect during the ticket purchase. We use your data to facilitate the purchase of your tickets, and on occasion, to contact you regarding specific haunted attraction and related activities.
When you place an order for tickets to the Nightmare Chamber, you will be transferred to a secure website. All personal information, including credit card information, is communicated to us using encryption technology that prevents a third party from gaining access to this information.
The Nightmare Chamber Haunted House
10 E 3rd Street
Medford, OR. 97504
ON SITE TICKET SALES
On most nights, some tickets will be available at the Box Office, but there are no guarantees. Tickets are limited and subject to sell out without notice. It is strongly recommended that you purchase tickets online in order to avoid a sudden sell out. If a time slot is sold out online, it is also sold out at the Box Office.
TICKET CHANGE POLICY
Ticket changes may be made up to 6-hours in advance of the start time of your scheduled time slot. No changes or refunds will be provided for no-show ticket purchases or requests after your scheduled visit since time slot capacity is limited, and therefore we must turn away other guests to secure your spot. There is no guarantee of availability for changes as you are only guaranteed the date and time slot you reserved at the time of purchase. If you would like to reschedule your ticket, please refer back to your original ticket confirmation page, click on the link for tickets and on the top of the page you will see a “Reschedule Your Tickets” button. From here you will be able to reschedule your ticket to a time slot that is more convenient to you (pending availability).
Again, please know that there are no refunds, and changes are only possible up until 6-hours before the start of your existing time slot. Please also know that tickets cannot be rescheduled if you purchased a ticket and did not attend. Once the date on your ticket has passed, the ticket is expired and no longer valid.
INCLEMENT WEATHER POLICY
The Nightmare Chamber is an indoor attraction and will not close due to normal seasonal weather conditions. In the unlikely event that extreme weather forces us to be closed on a given night, appropriate measure will be taken to refund or reschedule un-scanned tickets for the night of the service interruption.
Umbrellas one foot long or less when folded are allowed inside the haunted houses in a bag. Umbrellas over one foot may not be brought inside the attractions. There will be a place to deposit your umbrella before you enter the building, but it will not be monitored and you must return to the entrance to reclaim it. Netherworld is not responsible for umbrellas left in this manner. We recommend you leave umbrellas in excess of one foot in your car or at home. Rain gear and ponchos are recommended as space under tents is limited on rainy nights. Inexpensive disposable ponchos will be available on site for purchase. Given the timed nature of admission, if it is raining or rain is in the forecast, it is best to wait in your vehicle until your time slot begins, thus limiting time spent in inclement weather.
All advance tickets have a service fee added at the time of purchase.
PAY WITH VISA, MASTERCARD, AMERICAN EXPRESS OR DISCOVER (AND CASH ON SITE)
ALL TICKET SALES ARE FINAL. NO REFUNDS.
PLEASE PURCHASE WISELY.